Cookie Policy

Version 7, updated January 2024.

What Are Cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. We, and some third-party service providers, use cookies on our websites.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.

You can find more information about cookies at https://www.allaboutcookies.org and https://www.youronlinechoices.com.

How We Use Cookies

We use cookies to collect information, including personal data. To find out more about personal data and how we respect your data see our Privacy Policy. This document sets out additional information about the types of cookies we use, and why.

Cookies help us to operate our websites and services, enhance and customise your experience across our websites and services andperform analytics.

Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as interactive content and analytics.

Cookies that We Use

We use cookies for the following purposes:

  • authentication — we use cookies to identify you when you visit our website and as you navigate our website;
  • status — we use cookies to help us to determine if you are logged into our website;
  • personalisation — we use cookies to store information about your preferences and to personalise our website for you;
  • security — we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of sign in credentials, and to protect our website and services generally;
  • analysis — we use cookies to help us to analyse the use and performance of our website and services; and
  • cookie consent — we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies Used By Our Service Providers

Some of our service providers use cookies and those cookies may be stored on your computer when you visit our website:

  1. We use Fathom Analytics to analyse the use of our website and web apps. Fathom Analytics gathers information about website traffic but does not use cookies. The information gathered relating to our website is used to create reports about the use of our website. Fathom’s privacy policy is available at: https://usefathom.com/privacy.

  2. We use Sentry to collect and analyse information about software errors in our web sites and mobile apps. The information gathered is used to analyse bugs and provide you with support services. Sentry’s privacy policy is available at: https://sentry.io/privacy.

Managing Cookies

You can accept or reject cookies by amending your web browser controls. But if you choose not to allow the use of cookies, your experience of our websites will be limited and many integral aspects might not work at all.

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. If you have any questions on this Cookie Policy, please contact us.